Shipping Policy
A legal disclaimer
Thank you for shopping with CrystalRoseHawk! We carefully prepare and package each order and appreciate your support of our small business.
Order Processing
Orders are typically processed and prepared for shipment within 1–3 business days after your order is received.
Business days do not include weekends or holidays. During especially busy periods or holidays, processing may take slightly longer.
Shipping Area
At this time, CrystalRoseHawk ships within the United States only.
Shipping Costs
Shipping charges are calculated at checkout based on your order and available shipping options. You will be able to review the shipping cost before completing your purchase.
Delivery Times
Delivery times begin after your order has been processed and shipped. Actual delivery times may vary depending on the shipping carrier, destination, weather, holidays, and other circumstances outside of our control.
Tracking Your Order
When tracking information is available, it will be provided after your order ships so you can follow your package's progress.
Shipping Address
Please carefully review your shipping address before submitting your order. CrystalRoseHawk is not responsible for delays or delivery problems caused by an incorrect or incomplete address provided at checkout.
If you notice an error in your shipping address, please contact us as soon as possible. We will do our best to correct the address before the order ships.
Lost, Delayed, or Damaged Packages
Once an order has been transferred to the shipping carrier, delays may occasionally occur that are outside of our control.
If your package arrives damaged or you believe it has been lost in transit, please contact CrystalRoseHawk as soon as possible so we can help you determine the appropriate next steps.
Questions About Your Order
If you have questions about your shipment or order, please contact CrystalRoseHawk through the contact information provided on our website.
Thank you for supporting CrystalRoseHawk. We truly appreciate your business!